Linda Swindling, JD, CSP, is a professional speaker, executive coach and former president of the National Speakers Association - North Texas Chapter.
I have known Linda for as long as I have been active in the speaking industry and she has always been a good friend. We both speak often to law firms (she is a "recovering attorney") and she is always one to share ideas and advice on the world of attorneys.
Her new book, "Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done (Wiley 2013)" was just released and it covers a topic which resonates with many people--- stopping the madness of whiners and complainers in the workplace!
Constant complainers take up resources, time and mental bandwidth. When you change a culture of complaining to one of contributing, you boost morale, increase productivity and promote effective communication. In short, you get more done with less drama. Stop Complainers and Energy Drainers shows you how tonegotiate through the toughest workplace situations by revealing strategies for refocusing conversations with whiners, using phrases to turn complainers into contributors, and stopping complainers from wasting your time.
It has been fun to watch Linda promote her book, as each day she posts new photos of people reading her book in interesting places. On planes, in restaurants, at meetings, etc.... the book keeps popping up. Linda said that she looks for people who look friendly and then asks them if they will pose for a photo. The biggest thing she teaches in her negotiations skills classes is to ask for what you want..... and guess what? -- It actually works!
You can take her free assessments: “Spot Your Complainer’s Type” and “Am I Seen as a Complainer” (use the code “Thom”) to determine what type of complainer you are working with or if you, yourself, might be a complainer. Additional resources are at www.StopComplainers.com.
Have A Great Day
**PS - not sure I loved that the special "complainer code" for readers of my blog was "Thom"... but I did not want to complain. ;-)