Embrace Your Smallness
by Adam DuVander

1. We'll get caught eventually.
2. It doesn't really work.
Even in these days of virtual offices and affordable phone menuing systems, we can't look like anonymous big corporations forever. At some point, customers will realize that no matter whether they dial 1, 2, or 3 at the prompt, they're going to talk to the same person. So, why pretend otherwise in first place?
Sometimes it's even unintentional. One of my projects is a site that lists free Portland WiFi. Part of any list upkeep is to make sure it is up to date. In my contact with coffee shops, I sometimes found them a little cold when I approached them as a company. It wasn't a lie--I do run a multi-talented Web development company. But almost all of my company's talents come from me and that's the full truth. When I say, "I'm just a guy who created a web site," I actually come across better to these folks who just happen to be a guy or gal that started a coffee shop.It boils down to people working with other people. Do you know why fish swim in schools? It's to look mean, right? When you or I pretend to be bigger, like the fish we end up looking scary. That's not what we want! We want customers to feel happy feelings. Big companies have no choice about whether to look big. Let them scare away customers.There's a lot of talk about small teams being better these days. Marketing guru Seth Godin has declared small is the new big.
Embrace your smallness. Turn your team's product into Brand Us or your consultancy into Brand Me. Doing otherwise is futile. You can't get away with it and you might be covering up your team's greatest asset--being real people.
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Thanks Adam for this weeks great "Guest Blogger Friday" contribution.
We are still looking for guest bloggers!!!! Email me at www.thomsinger.com
Have A Great Day.
Thom Singer
www.thomsinger.com
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